Important: Our Christmas delivery plan

Christmas bags

We will be delivering as many vegbags in December as you would get in a normal month – so there will be no changes to billing amounts for regular customers. However, because of the days on which the holidays fall, we are changing some delivery dates – see below for how these will apply to you.

Also, our bread supplier Gaye Whitman will go on holiday as well, making her last bread delivery on the 18th of December. If you have a loaf of bread as an extra to your order you won’t be billed for it during Christmas and New Years. We will make sure that all bread orders are cancelled just for those weeks. If you want to order extra bread for your Christmas holiday please make sure to add it to your order before this coming Sunday the 13th of December. Bread deliveries will go back to normal on our first 2015 deliveries on the 8th and 9th of January.

 

Customers with regular weekly orders

  • We will deliver a double order on Monday the 22nd December (for pick-up points) or Tuesday 23rd  December ( home deliveries and The Natural Way pick up point). One bag will be your usual vegbag, the other will be a special Christmas dinner vegbag.
  • Your Christmas dinner bag will be the same size as your regular bag (Small, Medium, Large or Family).
  • We will double all your regular extra orders, such as eggs. Just remember that our last bread order will be on the 18th of December.
  • We will not deliver a vegbag in the following week, 1st and 2st of January.
  • The first post-New Year delivery will be on Thursday the 8th  January (pick-up points) and Friday 9th January (home deliveries)
  • Online customers will be billed weekly as normal.

Customers with regular fortnightly orders

  • Group 1: Those whose orders fall due on January 1st (pick-points) or 2nd January (home deliveries or Natural Way) will receive them a week early, on December 22nd (pick up points) or 23rd (home deliveries or Natural way). Your next delivery will be in the new year on 14th/15th January, when your normal fortnightly rhythm will resume.
  • Group 2: Those due orders on December 25th (pick-up points) or 26th (Natural Way or Redhill and Reigate Food group) you will receive them as normal, just a few days early on the 22nd (pick up points) or 23rd (home delivery, The Natural Way, Redhill and Reigate Food group). Service returns to normal on Thursday 8th/9th January.

If you are a fortnightly customer and you would like to order a ‘Christmas dinner veg’ bag in addition to your regular order, please email vegbox@suttoncommunityfarm.org.uk with the subject line ‘Opt in to Christmas dinner vegbag’ and your full name. We will arrange an additional one-off payment for this. Your Christmas dinner bag will be the same size as your regular bag (Small, Medium, Large or Family) unless you state otherwise. It would be delivered on Monday 22nd / Tuesday 23rd December.

Customers who make occasional ‘Just Once’ orders

If you make a ‘Just once’ order for 25/26 December, you will receive only a normal vegbag and any extras you’ve ordered. Please do not attempt to place an order for the week of 1st/2nd of January! If you would like a Christmas dinner vegbag on 22/23 December, either in addition to or in place of a ‘Just Once’ order for that day, please email vegbox@suttoncommunityfarm.org.uk, and we will arrange a special payment for it.

New and occasional customers

Please do not place any orders between 22 and 28 December inclusive, as we will not be delivering during New Years , and you may be charged. If you would like to order a vegbag for the first week of January 2014, please place your order online between 29 and 3rd of January.